Bronze abstract cobblestone shape on a dark blue background premium body wash Ocea brand motif

FAQs.

General Information
Bronze abstract cobblestone shape on a transparent background motif of Malaysia realaxing calming body wash Ocea for dry and sensitive skin Why should you use body wash without SLS / SLES?

Our body wash is free from SLS (Sodium Laureth Sulfate) and SLES (Sodium Laureth Sulfate), which are commonly used surfactants that can strip the skin of its natural oil. By avoiding these potential irritants, our body wash helps maintain the skin’s moisture and prevents irritation, making it suitable for all skin types.
Bronze rubber gasket on a transparent background premium spa-like body wash Ocea motif Who can use this body wash?

Our body wash is suitable for all skin types. It’s formulated with gentle ingredients to cleanse and nourish even sensitive, dry and eczema prone skin.
Bronze abstract cobblestone shape on a transparent background motif of Malaysia realaxing calming body wash Ocea for dry and sensitive skin Is this product safe for pregnant women and children?

Yes, our body wash is made with premium-grade skincare ingredients. However if needed, you can consult with your healthcare provider before use during pregnancy or for young children.
Bronze rubber gasket on a transparent background premium spa-like body wash Ocea motif What is the shelf life of the body wash?

The body wash has a shelf life of 3 years when unopened. Once opened, we recommend using it within 12 months for optimal results.

Usage
Navy blue color swatch on a transparent background Can I use the body wash for a soaking bath?

Absolutely! Our body wash can also be used as a luxurious bath soak, leaving your skin soft, refreshed, and hydrated.
Navy blue rubber gasket on a transparent background motif of Malaysia realaxing body wash Ocea How should I use the body wash for the best results?

Dispense a small amount onto your palms or a soft sponge for gentle cleansing. For more lather, a sponge works wonders. Massage onto wet skin, then rinse thoroughly.
Navy blue color swatch on a transparent background Will the body wash leave my skin feeling dry?

No. Our body wash is enriched with moisturising ingredients that help lock in moisture. If needed, you can consider pairing it with a body lotion for enhanced hydration.

Ingredients & Sustainability
Bronze abstract cobblestone shape on a transparent background motif of Malaysia realaxing calming body wash Ocea for dry and sensitive skin Is the product safe?

Yes, our premium formula is dermatologist-tested and free of 13 harmful substances, including parabens, silicones, and alcohol. Safe enough for children, pregnant women, elderlies, and anyone with sensitive or thinning skin.
Bronze rubber gasket on a transparent background premium spa-like body wash Ocea motif What is the pH level of the product?

Our body wash has a pH level of 5.5, which matches the natural pH of the skin, ensuring it is gentle and won’t cause dryness or irritation.
Bronze abstract cobblestone shape on a transparent background motif of Malaysia realaxing calming body wash Ocea for dry and sensitive skin Does the amount of foam affect the cleansing effectiveness?

No, the amount of foam does not determine how well a body wash cleans. Cleansing effectiveness depends on the quality of the ingredients, not the lather. Foam is purely for sensory indulgence, and excessive foam can actually strip the skin of its natural moisture. That’s why Océa Body Wash uses a sulfate-free and amino acid-based formula that cleanses effectively while preserving your skin’s moisture and protective barrier.
Bronze rubber gasket on a transparent background premium spa-like body wash Ocea motif Is the product cruelty-free and eco-friendly?

Yes! We are proud to say that our products are cruelty-free, and our packaging is designed with sustainability in mind.
Bronze abstract cobblestone shape on a transparent background motif of Malaysia realaxing calming body wash Ocea for dry and sensitive skin Does the product contains fragrance?

Yes, our body wash contains fragrance. We carefully select only the most natural, non-irritating and hypoallergenic scents to provide a calming and healing experience. The fragrance is suitable for all genders and ages.
Bronze rubber gasket on a transparent background premium spa-like body wash Ocea motif Why does the product use glass bottles?

We understand concerns about glass being heavy and fragile, but it is chosen for good reasons:

  • Preserves Product Integrity - Glass is stable material that won’t interact with the product, keeping it pure and effective.
  • Protects Against Contamination - Glass doesn’t release unwanted substances, even under heat or long-term storage.
  • Premium & Reusable - Glass adds a luxurious touch and can be repurposed as a collectible decoration.
  • Eco-Friendly - 100% recyclable and sustainable for repeated use.

Shipping & Returns
Navy blue color swatch on a transparent background How long does shipping take?

Orders are processed within 1-3 business days. Delivery typically takes 3-7 days within the region and 7-14 days for international shipments, depending on the destination.
Navy blue rubber gasket on a transparent background motif of Malaysia realaxing body wash Ocea What is your return policy?

We accept returns within 7 days of receiving your product, provided the product is proven to be broken or defective at the time of delivery. A photo showing the defect must be included with the return request.